10 Steps to Choose an Office 365 Backup Solution

According to Statista, Microsoft Office 365 is used by over a million companies worldwide, with over one million customers in the United States alone. Businesses worldwide rely on Microsoft Office 365 for facilitating collaboration, productivity, and communication. However, with the increasing amount of data every day, the importance of Office 365 backup has become paramount. Imagine waking up to find that crucial emails, important documents, or sensitive data have vanished due to accidental deletion or a cyber-attack.

The impact on your business operations and reputation could be catastrophic. This is where a robust Office 365 backup solution comes into play.

When it comes to safeguarding your Office 365 data, not all backup solutions are created equal. Identifying what you need before diving into conversations about backup options is crucial. At the very least, you should seek full-coverage backups with flexible recovery options, ensuring high performance and scalability to grow with your organization. Additionally, consider advanced features that enhance your ability to protect, recover, archive, and manage your Office 365 data efficiently.

In this blog, we’ll explore the essential factors to consider when choosing an Office 365 backup solution to ensure your data remains protected, accessible, and compliant.

Let’s dive in.

First Understand Your Backup Needs

Before diving into the specifics of an Office 365 backup solution, it’s crucial to understand your unique backup needs. Not all businesses are the same, and what works for one organization may not be suitable for another. Here’s a breakdown of the key factors to consider:

1. Data Volume and Growth
   
   • Assess the current volume of data your organization generates and stores within Office 365. This includes emails, documents, and data from other integrated applications.
     
   • Consider your data growth rate. An Office 365 backup solution should not only accommodate your current data volume but also scale seamlessly as your data grows. Look for solutions that offer scalable storage options and performance capabilities to handle increasing data loads without compromising efficiency.
     
2. Recovery Objectives (RPO and RTO)
   
   • Recovery Point Objective (RPO) is a measure of the maximum acceptable amount of data loss measured in time. Determine how frequently your data needs to be backed up to minimize data loss during a disaster.
     
   • Recovery Time Objective (RTO) is the maximum acceptable time to restore your data and resume normal operations after a disruption. An Office 365 backup solution should offer quick recovery options to meet your RTO requirements, ensuring minimal downtime.
     
3. Data Sensitivity and Security
   
   • Evaluate the sensitivity of your data and the level of security needed. This includes compliance with industry regulations (e.g., GDPR, HIPAA) and ensuring data encryption both in transit and at rest.
   • Look for backup solutions that provide robust security features, including encryption, multi-factor authentication, and regular security audits.
     
4. Data Retention Policies
   
   • Determine the required retention period for your data. This could be dictated by legal, regulatory, or business needs. Your Office 365 backup solution should offer customizable retention policies that allow you to retain data for the necessary duration and automate data lifecycle management.
     
5. Ease of Use and Management
   
   • The usability of the backup solution is critical. Look for intuitive user interfaces that simplify backup management, reduce the need for extensive training, and allow for easy configuration and monitoring.
   • Consider the level of automation provided by the solution. Automated backups, monitoring, and alerts can significantly reduce the administrative burden on your IT team.
     
6. Support and Integration
   
   • Ensure the backup solution integrates seamlessly with your Office 365 environment and other tools you use. This includes compatibility with various Office 365 applications (e.g., Exchange, SharePoint, OneDrive, Teams, Loop).
   • Evaluate the support services offered by the backup provider. Responsive and knowledgeable support can be invaluable, especially during critical times of data recovery.

By thoroughly understanding your backup needs, you can make a more informed decision when selecting an Office 365 backup solution that aligns with your organizational goals and requirements.

Then Evaluate Office 365 Backup Solution Key Features

When selecting an Office 365 backup solution, it’s essential to consider certain features to ensure comprehensive data protection and seamless integration with your existing systems. Here’s what to look for:

1. Automated Backups

Automated backups are crucial for maintaining consistent data protection without the need for manual intervention. Look for solutions that offer scheduled backups at regular intervals, ensuring that your data is always up to date.

Why it Matters:

• Reduces the risk of human error in manual backup processes.
• Ensures continuous data protection with minimal effort from your IT team.

2. Point-in-Time Recovery

Point-in-time recovery lets you restore data to a specific moment, which is essential for recovering from data corruption or ransomware attacks. It addresses both Recovery Point Objective (RPO) and Recovery Time Objective (RTO) requirements.

Why it Matters:

• Ensures minimal data loss by allowing restoration to a precise time before the incident.
• Facilitates quick recovery, meeting your RTO goals, and minimizing operational disruptions.

4. Full Coverage

When an Office 365 backup solution only protects mailboxes, but your organization relies heavily on Microsoft Teams for internal communications, that solution isn’t going to meet your needs. There are many solutions that only protect mailboxes, and some have expanded to protect OneDrive for Business as well.

A full-coverage Office 365 backup solution will be able to target specific/all mailboxes or site collections with unique policies. Alternatively, it should be able to cover OneDrive for Business site collections, SharePoint, and Teams with a default policy. Auto-enrollment for new users is essential to ensure all new data is included in the protection scope.

• Protects all critical data across Office 365 applications.
• Ensures comprehensive coverage, including active and archived mailboxes, public folders, shared mailboxes, site hierarchies, and more.

5. Flexible Recovery

Flexible recovery options allow you to address unanticipated or unconventional recovery requirements efficiently. This includes restoring items, folders, mailboxes, or sites with multi-level recovery, cross-tenant recovery, and granular recovery. So, instead of recovering entire data sets, you recover only what’s needed.

Why it Matters:

• Provides peace of mind and adaptability in various recovery scenarios.
• Enables quick recovery of specific items, reducing downtime.
• Provides flexibility in managing and restoring data efficiently.
• Ensures efficient and effective recovery support for organizational changes.

Examples of flexible recovery options:

• Restore items, folders, mailboxes, or sites with multi-level recovery—Get your data back no matter what.
• Reinstate multiple mailboxes in a single operation—Resolve large-scale data loss affecting multiple users.
• Recover data to a preferred location, including cross-tenant recovery/migration (and on-premises Exchange and SharePoint)—Gain flexibility for users who need access to the data, have changed roles, or don’t have access to the original location of the data such as an M&A tenant-to-tenant migration or as part of an exit plan from the cloud.
• Apply filters to your recovery—Recover an entire mailbox except for contacts or recover an entire dataset of OneDrive sites within a date range.
• Maybe you don’t need to recover—Access Microsoft 365 accounts when employees leave or in the case of audits without having to maintain an active license.

6. Encryption, High Performance & Scalability

Data encryption is essential for securing your data both in transit and at rest. Look for an Office 365 backup solution that offers robust encryption standards to protect sensitive information. The Office 365 backup solution should be scalable to grow with your organization, accommodating increasing amounts of data without compromising performance. It should be able to scale to petabytes of data, capture data at high rates, and offer continuous data protection.

Why it Matters:

• Protects data from unauthorized access and cyber threats.
• Ensures compliance with data security regulations and industry standards.
• Supports the growth of your organization by expanding storage and processing capabilities.
• Maintains high performance and efficiency even as data volumes increase.

7. Off-Site Backup for Disaster Recovery

Off-site backups provide an additional layer of protection by storing data in a separate physical location, which is crucial for disaster recovery scenarios.

Why it Matters:

• Ensures data availability in case of a local disaster or system failure.
• Facilitates quick recovery and business continuity.

8. Enterprise-Grade Security & Compliance

Today, protecting data from loss due to mistakes or software crashes is not enough. You also need to protect data from being stolen or maliciously deleted. Look for an Office 365 backup solution that offers end-to-end encryption and immutable storage options. This Office 365 backup solution should help you meet industry-specific regulations and legal requirements, providing detailed reporting and audit trails.

Why it Matters:

• Safeguards against unauthorized access, theft, and malicious deletion.
• Ensures the integrity and confidentiality of your data.
• Ensures adherence to legal and regulatory standards.
• Facilitates easier audits and compliance reporting.

9. Proactive Monitoring and Alerts

Proactive monitoring and alerts ensure the integrity of your backups, notifying you of any issues that need immediate attention.

Why it Matters:

• Allows for timely intervention in case of backup failures or issues.
• Ensures continuous data protection and reliability.

10. Flexibility & Integration

The ability to store backups in various locations, such as on-premises, cloud storage, or through managed service providers, offers additional control and cost-effectiveness. Also ensure the backup solution integrates seamlessly with your Office 365 environment and other tools you use.

Why it Matters:

• Provides flexibility in choosing the most suitable storage option for your organization.
• Optimizes cost management by leveraging different storage solutions.
• Facilitates smooth operation within your existing IT infrastructure.
• Enhances overall efficiency and minimizes disruptions during backup processes.

By carefully evaluating these features, you can select an Office 365 backup solution that meets your specific needs, ensuring robust data protection and seamless integration with your existing systems.

Learn the Benefits of a Comprehensive Office 365 Backup Solution

Ensuring Business Continuity

A robust Office 365 backup solution keeps your operations running smoothly even during data loss incidents. By quickly restoring lost or compromised data, it ensures minimal downtime and maintains productivity. This continuity is crucial for maintaining customer trust and meeting business commitments.

Simplifying Data Management

Comprehensive backup solutions streamline data management by automating backups, organizing data efficiently, and providing easy access to stored data. This reduces the burden on IT teams and ensures data is consistently protected without manual intervention.

Reducing the Risk of Data Loss

Effective backup solutions mitigate the risk of data loss due to accidental deletions, hardware failures, or cyber-attacks. Regular backups and quick recovery options ensure that data can be restored promptly, minimizing the impact of data loss on your business.

Enhancing Security Posture

By encrypting data both in transit and at rest, a good Office 365 backup solution protects sensitive information from unauthorized access. It also provides features like immutability to prevent tampering, ensuring your data remains secure and unaltered.

Meeting Compliance and Legal Requirements

Backup solutions help organizations meet industry regulations and legal requirements by providing detailed reporting, audit trails, and long-term data retention options. This ensures that data is stored securely and can be retrieved when needed for compliance audits or legal inquiries.

Lastly, Compare Different Office 365 Backup Solutions

After evaluating all the steps listed above, you’re left with at least the top 2-3 in the market that meet your organization’s needs. Now, even if all the features are the same, what sets each of the Office 365 backup solutions apart?

Here are 5 factors you must consider while choosing among top Office 365 backup solution vendors:

1. Vendor Reputation and Reliability: When choosing a backup solution, consider the vendor’s reputation and track record. A reliable vendor with positive customer feedback and proven experience in the industry ensures you are investing in a trustworthy solution.
   
2. Thorough Documentation: Thorough documentation is critical for implementation and ongoing management, offering clear guidance and troubleshooting support.
   
3. Cost vs. Value: Evaluate the cost of the backup solution against the value it provides. While some solutions may be more expensive, they often offer advanced features and better performance. Consider the long-term benefits and ROI when assessing the cost.
   
4. Customer Support and Service Level Agreements (SLAs): Good customer support and clear SLAs are crucial for addressing issues promptly and ensuring reliable service. Look for vendors that offer 24/7 support, fast response times, and comprehensive SLAs that guarantee uptime and performance.
   
5. User Reviews and Case Studies: Reviewing user feedback and case studies can provide insights into the real-world performance of the backup solution. Positive reviews and successful case studies indicate a reliable and effective solution that has met the needs of other businesses similar to yours.

Way Forward with Zmanda

Zmanda Pro stands out as a comprehensive and reliable Office 365 backup solution, addressing all the key criteria. You get complete protection for Microsoft 365 Suite i.e., Outlook, OneDrive for Business, SharePoint, and Teams files, and save it to a storage destination of your choice.

Zmanda Pro has simple & straightforward pricing with up to 50% total cost of ownership (TCO) savings- all with an easy-to-set-up configuration. It can handle the growing data needs of any organization, its partnership with Wasabi: a managed storage provider that ensures smooth performance and economic efficiency as your data scales.

It also allows you to store backup data on-premises, in cloud storage (such as AWS S3 or Azure Blob), or with a managed service provider. It follows a 3-2-1-1 backup strategy to keep your data shielded from every threat.

It employs advanced encryption standards such as 2-factor authentication, and Role-Based Access Controls (RBAC) to safeguard your data, ensuring it remains secure both in transit and at rest.

The intuitive interface simplifies backup management, making it accessible for IT administrators with varying levels of expertise.

Zmanda is GDPR and CCPA-compliant. We undertake detailed reporting and audit trails to help you meet regulatory compliance requirements, ensuring your data protection strategy aligns with industry standards.

Looking for an Office 365 Backup solution? Get a 14-day free trial with Zmanda Pro today.

If you’re unsure about your needs, get a free 30-minute consultation with a data protection expert today. They’ll help you chart out a robust Office 365 backup strategy that meets your organization’s needs.