Zmanda product lifecycle
Support varies by product version:
Zmanda product versions, including Zmanda and Zmanda Recovery Manager, are listed alongside their respective release dates and end-of-support dates. NetBackup (NBU) Agent versions and their support timelines are also included for reference.
All dates are in mm/dd/yyyy format.
| Product | Version | Release Date | End of Fix | End of Support | End of Life/Extended Support |
|---|---|---|---|---|---|
| Zmanda Pro | SaaS | 12/20/2023 | N/A | N/A | N/A |
| Zmanda Classic | 5.1 | 01/10/2024 | 11/30/2024 | 11/30/2025 | 11/30/2026 |
| Zmanda Classic | 5.0 | 05/31/2023 | 08/23/2024 | 05/31/2025 | 12/31/2025 |
| Zmanda Classic | 4.3 | 02/13/2023 | 05/23/2023 | 10/28/2023 | 08/31/2024 |
| Zmanda Classic | 4.2 | 10/10/2022 | 05/23/2023 | 10/28/2023 | 08/31/2024 |
| Zmanda Classic | 4.1 | 07/06/2021 | 05/23/2023 | 10/28/2023 | 08/31/2024 |
| Zmanda Classic | 4.0 | 12/21/2020 | 05/23/2023 | 10/28/2023 | 08/31/2024 |
| Zmanda Classic | 3.6 | 02/28/2019 | 05/31/2021 | 05/31/2023 | 05/31/2025* |
| Zmanda Recovery Manager |
3.9 | 10/07/2020 | 11/30/2024 | 11/30/2025 | 11/30/2026 |
| Zmanda Recovery Manager |
3.8 | 03/22/2016 | 05/31/2021 | 08/31/2022 | 11/31/2022 |
| Netbackup (NBU) Agent |
1.3 | 02/21/2017 | 05/31/2021 | 05/31/2022 | 08/31/2022 |
| Netbackup (NBU) Agent |
1.2 | 05/18/2014 | 04/30/2018 | 04/30/2018 | 08/31/2019 |
* Due to the unique feature set of version 3.6, Extended Support is provided for 2 years beyond the End of Support.
Guide to Zmanda's support stages
What does it mean for you
End of fix
While the version remains fully supported, no new updates, patches, or hotfixes will be issued, unless under exceptional circumstances. Should a problem arise that has been resolved in a newer, generally available version, upgrading will be necessary.
End of support
After this phase, the version will no longer receive standard support services from Zmanda. For issues that arise during this phase, support can only continue with an extended support agreement or by upgrading to a supported version.
End of life/Extended support
This marks the stopping of support and updates, including security and non-security patches. No assisted support options or technical content updates will be available. At this point, users are advised to upgrade to a newer version for maintaining the software’s security and functionality.
The way ahead
How to stay supported
- Upgrade:Always consider upgrading to the latest supported version to ensure ongoing support, security, functionality, and access to new features.
- Extend support: For versions entering End of Support, consider purchasing an extended support agreement if available. This ensures continued assistance even after standard support has ended.
- Plan for end-of-life: Once a product reaches End of Life, plan to transition to a newer version well in advance to avoid disruptions and maintain security standards.
Remember
- Check dates and contracts: End-of-support dates vary by product and version. It’s essential to check Zmanda’s official documentation or contact support for the most accurate and specific information.
- Maintenance contracts: Holding an active maintenance contract might extend the support period beyond the standard End-of-Support dates. Review your contract details carefully to understand what is covered.
- Stay informed: Regularly reviewing the Zmanda lifecycle policies can help you plan for future upgrades and support changes, ensuring you’re never caught off guard by sudden shifts in support status.